Monday, Thursday, Friday

• Diploma in Clinical Aromatherapy and Massage (Level 5 equivalent) NYR School of Natural Health 2014/16
• NYR Holistic Facial 2017
• NYR Indian Head Massage 2017
• NYR Deep and Dynamic Massage 2017
• NYR Facial Rejuvenation Massage 2018
• TeachTherapy Hot and Cold Stone Massage 2018
• TeachTherapy Pregnancy Massage 2018
• Royal Marsden Hospital Aromatherapy in Hospital and Hospice Care 2019
• TeachTherapy Pregnancy and Fertility Reflexology 2019
• Diploma in Reflexology (Level 4 equivalent) Three Shires School 2019
• Royal Marsden Hospital Aromatherapy for Cancer Care 2020
• HFM Advanced Hands Free Massage 2024
• IFPA Member

Natalie

• VTCT Diploma Level 3 in Massage, Reflexology and Aromatherapy (2010)
• Indian Head Massage (2010)
• Manicures and Pedictures via Carlton Institute (2010)
• BABTAC Member

Sarah

• VTCT Diploma Level 3 in Reflexology, Aromatherapy and Massage (2019)
• FHT Member

Steph

• Master Herbalist Diploma with Distinction 2020
• First and Second degrees in the Usui systerm of natural healing, Reiki, 2022 &2023
• VTCT Diploma in massage therapy and factials 2022
• VTCT (ITEC) award in infection prevention for beauty therapy services 2022
• Certificate in Deep Tissue Massage 2022
• Certificate in trigger point therapy 2023
• Certificate in pregnancy massage 2024
• Practicioners Diploma in natural lift facial massage/facial rejuvenation 2025
• Practical Diploma in manual lymphatic drainage massage
• FHT Member

Tara

• Massage Training Institute (MTI) Level 4 Diploma in Holistic Massage, 2010, from Bristol College of Massage and Body Work (BCMB)
• Massage Training Institute (MTI) Level 3 Certificate in Indian Head Massage, 2013, from Bristol College of Massage and Body Work (BCMB)

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Cancellation Policy

In the unfortunate event that you cannot attend your appointment please let us know as soon as possible. If less than 24 hours notice is given, full payment will
apply.

Minors Policy

At Faith’s Store & Therapies, we are committed to creating a safe and nurturing
environment for all of our clients. To ensure comfort, safety, and compliance with professional standards, we have a clear policy for clients under 18 years of age. No exceptions can be made.

Please note: A parent or legal guardian must be present in the store to complete and sign the consent form with the therapist during the consultation.

Ages 12–15:

With signed parental or guardian consent, and with a parent or guardian present in the
treatment room, clients aged 12–15 may receive the following treatments:

• 30min Facials

• Hand or Foot Therapies

• Indian Head Massage

Ages 16–17:

With signed parental or guardian consent, and with the option for the parent/guardian to remain in the room if desired, clients aged 16–17 may receive most treatments, to a maximum of 1 hour duration and except for any deep tissue treatments.

Please note: A parent or legal guardian must be present in the store to complete and
sign the consent form with the therapist during the consultation.

Ages 18 and Over

Clients aged 18 and above are welcome to enjoy all treatments at Faith’s Store & Therapies. 

Pregnancy Policy

At Faith’s Store & Therapies, the wellbeing and safety of our expectant clients are of the utmost importance. Our therapists are trained to provide gentle, supportive, and restorative experiences tailored to each stage of pregnancy.

First Trimester

For the safety of both parent and baby, we do not offer treatments during the first
trimester of pregnancy.

Second & Third Trimesters

From the beginning of the second trimester onward, clients may enjoy specific nurturing
and pregnancy-safe treatments with a signed disclaimer. The treatments available
are: 

• Pregnancy Massage: the therapist will adapt the treatment to any area of concern, and where applicable our therapists may perform treatments with the client lying in a comfortable side-lying position.
• Facials
• Maternity Reflexology
  

Respectful Space

We invite you to enter our Therapy Rooms with a spirit of calm, kindness, and respect. To maintain a safe and restorative environment for everyone, Faith’s Store & Therapies operates a zero-tolerance
policy for the use of drugs, alcohol, or any form of inappropriate behaviour.

Our Therapists reserve the right to stop or cancel any treatment if a guest’s behaviour compromises the comfort, dignity, or safety of others. 

Our intention is to create a sanctuary where you can truly unwind, reconnect, and feel supported — both in body and mind.

If you have any questions or would like guidance before your visit, please reach out to us. We’re always happy to help.

FAQs

Do I have to get undressed for my treatment?

Your comfort and privacy are always our top priorities.

For massage treatments, you’ll be asked to remove clothing down to your underwear – we will never ask you to remove your pants. Your therapist will always leave the room while you undress and again after your treatment when it’s time to get dressed. Towels are used throughout to protect your modesty, and our therapists are fully trained in professional draping techniques, so you’ll never feel exposed.

For reflexology or other foot treatments, you’ll just need to remove your shoes and socks. It’s helpful if we can access your lower legs, so you may wish to remove or loosen tight trousers.

Every therapy room at Faith’s Store and Therapies in Hereford is a safe, respectful space where your wellbeing and comfort come first.

What should I expect at my first appointment?

When you arrive, your therapist will greet you and take a few minutes to discuss your health, preferences, and any areas you’d like to focus on. This short consultation helps tailor your treatment to your needs. You’ll then be shown to your treatment room and given privacy to get ready. Each session ends with time for you to relax, dress, and ask any questions before leaving.

Do I need to bring anything with me?

You don’t need to bring anything special. We provide all towels, oils, and equipment. If you’re coming for reflexology or a foot treatment, you may wish to wear loose trousers that can be rolled up easily. For other treatments, just come as you are and we’ll make sure you’re comfortable.

Can I choose my therapist?

Yes, if you have a preferred therapist, you’re very welcome to book with them directly (subject to availability). All therapists at Faith’s Store and Therapies are fully qualified, insured, and share the same high professional and ethical standards.

What if I feel uncomfortable or want to stop the treatment?

You are always in control. If you feel uncomfortable for any reason—whether it’s pressure, temperature, or anything else—please let your therapist know straight away. We can adjust or stop the treatment at any time. Your safety and comfort are our priority.

What if I’m pregnant or have a medical condition?

Please let us know when booking if you’re pregnant or have any medical conditions or injuries. We’ll make sure your therapist is aware and can adapt the treatment accordingly. Some therapies may not be suitable during certain stages of pregnancy or health conditions, but we’ll always offer safe, nurturing alternatives.

Do you offer gift vouchers?

Yes! Gift vouchers are available in-store or online and can be used for any treatment or product at Faith’s Store and Therapies. They make a thoughtful, ethical gift for anyone who could use a little care and relaxation.

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Contact: Faith's Store & Therapies, 22 Widemarsh St, Hereford HR4 9EP | shop@faithsethicalliving.com

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